Yes. We allow medical essential errands for both Medicaid and private pay clients such as grocery shopping, prescription drop-off/pick-up, mailing/payment of bills, etc.

Medicaid & IHS: No. The Dept. of Health and Senior Services prohibits aides from transporting or escorting clients. The services are covered within the home only, for the clients' safety.

Private-Pay: Yes. As a self-pay client, you have the right to request that transporting and escorting is included in your service agreement.

CDS: Yes and no. Anywhere except the clinic, physician's office, or hospital.

Medicaid: No. The Department of Health and Senior Services prohibits the aide from residing (staying overnight at a client's home) or assuming guardianship.

Private-Pay: Yes. As a self-pay client, you have the right to request that overnight service is included in your service agreement.

Yes. We will schedule a visit, at your convenience to introduce you to the company. During this meeting, we will explore all options for services. We can assist you with applying for the Missouri Healthnet (Medicaid) Program if you are not currently enrolled or discuss our private payment plans with you.

Medicaid: No. We will deliver services according to the approved amount of hours and days that the State of Missouri will cover according to the plan of care.

Private-Pay: Yes. Most agencies require their private pay clients to receive at least 4 hours per shift. CDE only requires 3 hours minimum per shift if enrolled for 3 or more days.

Yes. We utilize an after-hour emergency line that forwards all after-hours calls to a scheduling staff member.

Yes. We strive to meet our clients' satisfaction. In the event that you request a different aide, for whatever reason, we will honor your request promptly.

Yes. You are welcome to refer your own aide. All employment requirements and state regulations must be met.

"Unskilled" or "Non-medical" care typically refers to companion and personal care activities such as bathing, grooming, dressing, as well as assistance with meal preparation, light housekeeping, and running errands. It could also include medication reminders, assistance with ambulation, and transportation to medical appointments. These types of services are typically provided by Home Health Aides (HHAs) or Certified Nursing Assistants (CNAs), and can be arranged for anywhere from a few hours to 24-hours a day. "Unskilled" or "Non-medical" care is often sought by the elderly, new and expectant parents, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

"Skilled" medical care follows a specific plan of care under the supervision of a physician, nurse (RN/LPN/LVN), or therapist, and involves home health care services such as nursing care, physical, occupational, speech, and respiratory therapies, as well as social services and hospice care. Skilled medical care in the home can help provide a comforting solution to residing in a hospital, nursing home, or assisted living community.